Privacy Policy

This privacy policy explains what information Digi Hong Kong collects when you visit this website or contact us. It also explains how we use it and your rights under Hong Kong law.

Who we are

Digi Hong Kong is a Hong Kong digital agency offering web design, SEO, Google Business Profile and AI search optimisation services. This website is operated by Digi Hong Kong, based in Hong Kong.

How to Contact Us About the Digi Hong Kong Privacy Policy

If you have a question about this policy, please contact us on WhatsApp at +852 5423 4439. To request access to, correction of, or deletion of your personal data, please contact us on WhatsApp too. We do not publish an email address or a street address on this website.

What information we collect

For example, when you contact us by WhatsApp or phone, we may collect the information you choose to share with us. This may include your name, contact details and the content of your message, so we can respond to your enquiry. When you visit this website, WordPress, our hosting and the tools used to run, protect and analyse the site — including analytics and SEO tools — may collect basic technical information, such as pages visited, browser type and cookie information. This information is used in aggregate to understand how the site is used and to improve it. We do not operate a shop or checkout on this website, and we take no payments online. This website does have a contact form: if you use it, we collect the details you submit — your name, WhatsApp or phone number, business name, the service you are interested in, and your message — and we use those details only to respond to your enquiry and discuss our services. We do not ask you to create an account to browse this site.

How we use your information

To respond to your enquiries and discuss web design, SEO, Google Business Profile or AI search optimisation services.
To provide the services you ask for and prepare a clear written quote.
To improve this website and our services.

What we do not do

We do not sell your personal data to third parties.

Third-party services and links

This website links to third-party services, such as Google and WhatsApp. When you follow one of those links or send us a message through WhatsApp, that service’s own privacy practices apply. Those services are not under Digi Hong Kong’s control. For this reason, please check their policies before sharing personal information with them.

How long we keep your information

We keep enquiry information only as long as needed to respond to your enquiry and provide the services you request. We may keep it longer to meet legal or record-keeping requirements. After that, it is deleted or anonymised where possible.

Your Rights Under the Digi Hong Kong Privacy Policy

Under Hong Kong’s Personal Data (Privacy) Ordinance, you may request access to your personal data held by us. You may also request correction or deletion of that data. To make a request, contact us on WhatsApp at +852 5423 4439. Tell us what you would like us to do. We will respond as promptly as we reasonably can. We may need to confirm your identity before acting on a request.

Cookies

This website may use cookies and similar technologies to keep the site working. They also remember basic preferences and help us understand how visitors use the site. In addition, you can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Changes to the Digi Hong Kong Privacy Policy

We may update this policy from time to time to reflect changes in how we operate or in the law. The current version will always be published on this page.

Contact Us About the Digi Hong Kong Privacy Policy

If you have any questions about this policy or your personal data, please contact us on WhatsApp.